Your Privacy Matters to Us
Last updated: 2025
This Privacy Policy explains how SpectrumTV.online ("we", "us", or "our") collects, uses, and protects information from individuals who visit our website or contact us about Spectrum® services.
1. Information We Collect
- Contact Information – such as name, phone number, email address, and full street address you provide when inquiring about service availability or placing orders.
- Service-Related Information – including the Spectrum® plans you ask about, installation details, and service preferences.
- Device & Usage Data – IP address, browser type, operating system, pages visited on our website, and cookies or similar tracking technologies.
2. How We Use Your Information
- To respond to your inquiries and provide live-agent assistance.
- To check Spectrum® service availability for your specific address.
- To place or modify orders with Spectrum® as an independent reseller.
- To improve our website, content, marketing, and customer experience.
- To contact you regarding your request, including phone calls, SMS, or email communication.
3. Sharing of Information
We may share your information with:
- Spectrum® / Charter Communications and their authorized systems to qualify your service address and complete orders.
- Third‑party service providers for web hosting, call handling, analytics, and marketing, under confidentiality obligations.
- Law enforcement or regulatory bodies when required by law.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, remember site preferences, and analyze visitor interactions. You may adjust your browser settings to block cookies, though certain parts of the site may not function properly.
5. Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Request access to personal information we hold.
- Request deletion of your personal information.
- Correct inaccurate information.
- Opt out of marketing calls, SMS or emails.
- Designate an authorized agent to make requests on your behalf.
To exercise any privacy rights, contact us at:
Email: privacy@spectrumtv.online
Phone: +1 (866) 664-6270
6. Data Security
We use reasonable technical and administrative safeguards to protect personal information. However, no online or phone transmission is 100% secure. We cannot guarantee absolute security but we follow best practices to minimize risks.
7. Third‑Party Websites
Our website contains links to Spectrum® and other external websites. We are not responsible for the privacy practices of these sites. We encourage you to review their respective privacy policies.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years old.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision. Continued use of our site constitutes acceptance of the updated policy.
This Privacy Policy is provided as a general template. You should review it with your legal advisor to ensure compliance with all applicable U.S. federal and state privacy laws, including CPRA and other state-level regulations.