Website Terms & Conditions
Last updated: 2025
These Terms & Conditions ("Terms") govern your use of the SpectrumTV.online website (the "Site") and your interactions with us when you inquire about or order Spectrum® services through our independent reseller support.
1. Independent Reseller Status
SpectrumTV.online is an independent reseller. We are not owned, operated, sponsored by, or officially endorsed by Charter Communications, Inc. or Spectrum®. All Spectrum® product names, logos, and brands are the property of their respective owners.
2. Informational & Marketing Purpose Only
- The content on this Site is provided for general information and marketing purposes regarding Spectrum® services.
- We make reasonable efforts to keep information accurate and up to date, but actual offers, prices, speeds, and channel lineups are determined by Spectrum® and may change at any time.
- Nothing on this Site constitutes a guarantee that a particular plan, promotion, or service will be available at your address.
3. Orders & Relationship with Spectrum®
- When you place an order through us, you are ultimately entering into a customer relationship with Spectrum® for the actual services.
- All final pricing, installation, billing, and service terms are set by Spectrum® and communicated to you at the time of order.
- Ongoing technical support, billing questions, and service-related issues are typically handled directly by Spectrum®, unless we expressly state otherwise.
4. User Responsibilities
- You agree to provide accurate and complete information when you contact us or place an order.
- You agree not to misuse the Site, attempt to disrupt its operation, or use it for any unlawful purpose.
- You are responsible for reviewing all Spectrum® terms and conditions provided at the time of order.
5. No Warranties
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that:
- The Site will always be available or error-free.
- Any particular plan or promotion shown will be available at your specific address.
- Information on the Site is always completely current, as Spectrum® offers may change frequently.
6. Limitation of Liability
To the maximum extent permitted by law, SpectrumTV.online and its owners, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- Your use or inability to use the Site, or
- Any delays, interruptions, or performance issues in Spectrum® services arranged through us.
In any case, our total liability to you for direct damages will not exceed the amount (if any) paid directly to us for our services, excluding payments made to Spectrum® for service fees.
7. Third-Party Links
The Site may contain links to Spectrum® websites or other third-party sites. We are not responsible for the content, terms, or privacy practices of those external websites.
8. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after any changes means you accept the updated Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the applicable U.S. jurisdiction where we operate, without regard to conflict of law principles.
10. Contact Us
If you have questions about these Terms & Conditions, you can contact us at:
Email: support@spectrumtv.online
Phone: +1 (866) 664-6270
These Terms & Conditions are provided as a general template. We recommend reviewing them with your legal advisor to ensure they match your business structure and comply with all applicable laws and regulations.